Privacy Policy

Art Classes Port Macquarie
Last updated: 3 December 2025

Art Classes Port Macquarie (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website and when you contact or book with us.

We are based in Port Macquarie, New South Wales, Australia and aim to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as applicable.

1. What information we collect

We may collect the following types of personal information:

  • Contact details – name, email address, phone number

  • Booking details – class or workshop booked, preferred dates/times, number of participants

  • Payment-related information – we may collect limited payment details (e.g. amount paid, payment method). Full card details are processed securely by our payment provider and are not stored by us.

  • Communication history – emails, messages or enquiries you send us

  • Website usage data – such as pages visited, time on site, referral source, and general location (via cookies and analytics tools)

We only collect personal information that is reasonably necessary for us to provide our services and run our business.

2. How we collect your information

We may collect personal information:

  • When you fill out a contact form on our website

  • When you book a class or workshop (online, by email or by phone)

  • When you subscribe to a mailing list or newsletter

  • When you interact with us on social media

  • Automatically, when you use our website, via cookies, analytics and similar technologies

You can choose not to provide certain information, but this may mean we are unable to respond to your enquiry or complete your booking.

3. How we use your information

We may use your personal information to:

  • Respond to your enquiries and provide information about our classes

  • Process and manage your bookings and payments

  • Send you important updates about your class (e.g. confirmations, changes, cancellations)

  • Improve our website, services and customer experience

  • Send you marketing emails or newsletters about future classes, events and offers (you can unsubscribe at any time)

  • Meet our legal, regulatory and accounting obligations

We will not sell your personal information to third parties.

4. Legal basis for processing (if relevant)

If you are located in a region that recognises legal bases for processing (e.g. the EU/UK), we rely on:

  • Performance of a contract – to provide classes and manage bookings

  • Legitimate interests – to operate and improve our business and communicate with you as a customer or prospective customer

  • Consent – for marketing communications where required

5. Disclosure of your information to third parties

We may share your information with:

  • Service providers who help us run our business, such as:

    • Website hosting and email providers

    • Booking and scheduling platforms

    • Payment processors

    • Analytics and marketing tools

  • Professional advisers, such as accountants or legal advisers, where necessary

  • Government authorities or law enforcement, where required by law

These third parties are only given access to the information they need to perform their services and are expected to handle your information in a secure and confidential manner.

6. International transfers

Some of our service providers or data storage systems may be located outside Australia. By using our website or providing your personal information, you consent to your information being stored or processed overseas, where it may be subject to different privacy laws. We take reasonable steps to ensure that any overseas recipients handle your information in accordance with applicable privacy standards.

7. Cookies and website analytics

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Understand how visitors use our site

  • Improve our content and services

We may use third-party analytics tools (such as Google Analytics or similar services) to collect anonymised or aggregated data about website traffic and usage patterns.

You can change your browser settings to block or delete cookies, but this may affect how our website functions for you.

8. Direct marketing

We may use your contact details to send you emails or messages about classes, workshops, events or special offers that we think may interest you.

You can opt out of marketing communications at any time by:

9. How we protect your information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps may include:

  • Using secure, reputable third-party platforms for bookings and payments

  • Limiting access to personal information to staff or contractors who need it

  • Using passwords and security measures on devices and accounts

However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Data retention

We retain your personal information only for as long as necessary to:

  • Provide our services to you

  • Meet legal, tax and accounting requirements

  • Resolve disputes and enforce our agreements

When we no longer need your personal information, we will take reasonable steps to delete or de-identify it.

11. Accessing and correcting your information

You have the right to:

  • Request access to the personal information we hold about you

  • Ask for corrections if your personal information is inaccurate, incomplete or outdated

To do this, please contact us at info@artclassesportmacquarie.com.au with your request. We may ask you to verify your identity before providing access or making corrections.

12. Your privacy rights (Australia)

If you are in Australia and you have concerns about how we handle your personal information, you can contact us first so we can try to resolve the issue.

If you are not satisfied with our response, you may have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

More information is available on the OAIC website.

13. Third-party websites

Our website and social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend you read their privacy policies before providing any personal information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically to stay informed about how we handle your personal information.

15. Contact us

If you have any questions, requests or complaints about this Privacy Policy or how we handle your personal information, please contact us at:

Art Classes Port Macquarie
Email: info@artclassesportmacquarie.com.au
Location: Port Macquarie, NSW, Australia